Kind Care and its...

...subsiduary British Care Services take the time out to understand personal wishes and preferences of our clients. We’re always aiming to assess improve our services

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About Kind Care

British Care Services

Kind Care and our subsidiary British Care Services are British businesses, owned by an ex UK Residential Home owner. Who now lives in southern Spain, we have our Head Office based in Gibraltar. With over 20 years experience in the UK care industry, we aim to provide a unique service of care that mirrors the care standards set out by the CQC (Care Quality Commission) UK which includes all policies and procedures for good practice. We aim to provide an unparalleled level of care to British Nationals and other nationalities using mainly British Care Staff with the UK legal requirement qualification set by the CQC. (This organisation regulates home Care Services, Hospitals, Residential Homes and GP practices in the UK) To ensure our credibility Kind Care and our subsidiary, British Care Services are members of the following organisations:

  • - Gibraltar Chamber of Commerce
  • - Federation of Small Business Gibraltar
  • - British Chamber of Commerce (Malaga)

Our Aim

To provide unparalleled levels of home care for all ages with a person centred approach and tailored to meet the needs of each client, delivered by staff who hold the UK minimum care qualification as set out by the CQC. We wish to enable clients young and old to remain in their homes longer, keeping to their routine, familiar surroundings and remaining close to family. This means they can enjoy the moments that matter while giving their loved ones the freedom of worry that the person they care about is in safe hands with the most suitable and reliable care package in place. We will help you every step of the way in deciding what level of care you require.

  • 24/7 Live In Care
  • Hourly care
  • Daily care
  • Night Care (Awake)
  • Night Care (sleep – In)

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Our Team

The team at Kind Care and British Care Services is comprised of mainly British Staff with British Care Qualifications All our staff go through a rigorous identity and criminal records check and are interviewed in person. This process enables us to assess their values, character and to go through each CV and to obtain genuine references. All our Carers hold the minimum care qualification required in the UK (Care Certificate). This qualification covers the following:

  • Understanding your role
  • Personal development
  • Duty of care
  • Equality and diversity
  • Work in person centred way
  • Effective clear communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of Dementia, Mental Health and Learning Disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and Safety
  • Manual Handling
  • Infection and prevention control
  • Medicine administration
  • First Aid
  • Consent
  • Safe Premises and equipment
  • Complaint procedure
  • Duty of conduct
  • Food hygiene

The more experienced care staff hold NVQ 2 or 3 in care or The Diploma in Health and Social Care.

Standards and Legislation
Standards help with consistency and ensure a high level of quality when providing care and support. We work using the UK guidelines in legislation using policies and procedures that meet all the regulatory guidelines for good practice.